Terms and Conditions
All deliveries and services of FLOYD GmbH are made exclusively on the basis of the following General Terms and Conditions (GTC) in the version valid at the time of the order. Regulations deviating from these conditions shall only apply if they have been expressly confirmed in writing by FLOYD GmbH.
2. Offer and Conclusion of Contract
3. Retention of Ownership
Until full payment has been made, the goods shall remain the property of FLOYD GmbH. The customer who transfers the goods to third parties shall be obliged to bring this retention of title to the attention of the third party.
4. Prices, Payment Terms, Default
5. Offsetting, Retention
The customer shall only be entitled to offset in the event that its counterclaims have been legally established or accepted in writing by FLOYD GmbH. A right of retention of the customer may only be legally exercised if it results from the same contractual relationship.
6. Delivery Terms and Conditions
7. Delivery Times / Partial Delivery
The delivery times stated in the Online Shop or confirmed by FLOYD GmbH shall be adhered to as far as possible. FLOYD GmbH shall be entitled to make partial deliveries.
8. Transfer of Risk
9. Right of Cancellation
Instruction for the customer/ordering party:
To the extent you are the consumer, you shall have the right to cancel the purchase contract concluded between us without providing any reason. The period for rescission shall be fourteen days from the day on which you or a third party appointed by you, who is not the carrier, has taken possession of the goods and/or the last part of the goods ordered. Condition is that the goods have not used and will be returned in the original packaging.
Consequences of cancellation:
If you cancel this contract, we shall immediately repay all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different type of delivery than the most favourable standard delivery we offer) at the latest within fourteen days from the date on which we received the notice of your cancellation of this contract. For this repayment, we shall use the same payment method that you used in the original transaction, unless otherwise expressly agreed; in any event, you will not be charged for this repayment. We may refuse to repay you until we have received the product(s) returned by you or until you have provided proof that you have returned the goods, whichever comes first. You must return the goods to us immediately and, in any event, not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiration of the fourteen-day period. You shall bear the direct costs of returning the goods.
Notice of return is possible from Monday to Friday from 8:30 A.M. to 5:00 P.M. at telephone number: +49 (0)89 997427330 or email: firstname.lastname@example.org.
The customer shall agree with the FLOYD GmbH and in this respect acknowledges that it will bear the regular costs of the return if the delivered goods correspond to the order.
Any claims of the customer against FLOYD GmbH related to defects shall be governed by the statutory provisions. The customer can find information about any additional manufacturer’s warranties in the product documentation.
FLOYD GmbH shall be held responsible for damage to property and assets only with regard to intent and gross negligence.
12. Data Protection / Storage of Contract Data
The collection, processing and use of data takes place in accordance with the applicable German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).
The customer agrees that FLOYD GmbH shall store the personal data necessary for the processing of the contractual relationship on data media and exclusively for the fulfilment of the contractual obligations and in particular for the processing of the orders. The customer shall expressly agree to the collection, processing and use of its personal data.
The consent may be revoked at any time with future effect. In this case, FLOYD GmbH shall be obliged to immediately delete the personal data.
The customer shall have the right to free information, correction and blocking of its stored data at any time. For requests in this respect, the customer shall contact the address indicated in section 17 of these terms and conditions.
The contract data shall be sent to the customer by email upon receipt of its order. It shall be stored by FLOYD GmbH for 90 days from the purchase date. After opening a user account, the customer may also retrieve this contract data on FLOYD GmbH website using the order number in the user account. The customer shall be responsible for longer-term data storage. However, the creation of a user account is not mandatory for the successful completion of an order.
15. Place of Jurisdiction, Applicable Law
16. Final Provisions
Should one or more provisions of these terms and conditions be ineffective, the other terms and conditions shall remain in effect. Insofar as the provisions have not become part of the contract or are ineffective, the content of the contract shall be governed by the statutory regulations .
17. Provider Identification
80797 Munich (Germany)